| Problem | Solution | |---------|----------| | Prints garbled text / symbols | Driver is wrong type. Uninstall and reinstall as (not "Generic Text Only"). | | Prints but then feeds extra paper | Set Paper size : 58mm x 297mm (continuous) or 58 x 210mm (cash receipt). Disable "Form feed after print". | | Not printing at all | Check USB cable, power, paper sensor (red light if paper out). Try different USB port . | | Works in Notepad but not in POS software | POS software must send ESC/POS commands directly (e.g., Star, Epson, or Generic 58mm). | | Windows 11 auto-installs wrong driver | Go to Printer properties → Advanced → Driver → Change to XP-58IIH. |
| Source | Link / Action | |--------|----------------| | | Go to www.xprinter.com → Support / Downloads → Search "XP-58IIH" | | Direct Driver Type | POS / Thermal Receipt Printer – Uses ESC/POS command set | | Alternative (Chipset) | Many units use a Winbond 58IIH or ZJ-58 compatible driver (often interchangeable with "ZJ-5870" or "Generic 58mm Thermal Printer") | xprinter xp 58iih driver