9 answers. Sort by: Most helpful. Anonymous. Mar 18, 2019, 9:28 AM. Uninstall the ALPS pointing device. It's not supported on Wind... Microsoft Learn Alps Dual Pointing Device, v. 4.5.105, A01 | Driver Details - Dell This file contains a compressed (or zipped) set of files. Download the file to a folder on your hard drive, and then run (double-c... Dell Alps Dual Pointing Device, v. 5.3.101.9, A00 | Driver Details - Dell This replaces your standard Microsoft Mouse Driver with Enhanced Drivers for your TouchPad and or TouchPad/Stick. These drivers ar... Dell Apoint.exe: Purpose, Problems, and Repair Methods - Command Linux Mar 11, 2026 —

| Symptom | Likely Cause | |--------|---------------| | Touchpad completely unresponsive | Driver missing, corrupted, or disabled in BIOS | | Two-finger scroll doesn’t work | Generic Windows driver loaded instead of ALPS driver | | Cursor jumps or moves erratically | Outdated driver or palm rejection disabled | | Touchpad settings tab missing in Mouse Properties | Driver not installed or service not running | | “ALPS Pointing Device” appears with a yellow exclamation mark in Device Manager | Corrupted driver or hardware conflict |

The ALPS Pointing Device Driver is a sophisticated piece of software that transforms raw capacitive hardware into a responsive user experience. For IT professionals, understanding the distinction between the hardware sensor, the filter driver, and the OEM branding is vital for effective troubleshooting.