| Symptom | Probable Cause | Solution | |---------|----------------|----------| | Download fails at 99% | Corrupted cache or proxy interruption | Clear browser cache; use a download manager. | | "Invalid environment" after install | Wrong environment version for the core build | Download matching SP version of environment. | | License not found | Missing license file download or path error | Re-download .lic from Trimble Licensing Portal. | | Slow download speed | Geographic CDN routing | Use a VPN to connect to EU/US servers or download overnight. | | Antivirus deletes installer | False positive on Tekla’s digitally signed .exe | Whitelist tekla.com domain in AV software. | | Symptom | Probable Cause | Solution |
Models saved in a newer version cannot be opened in older versions. Therefore, project teams must synchronize their download and installation versions. | | Slow download speed | Geographic CDN
Specialized plates that could handle the pavilion's sharp angles.