Manulife Genai Tools -

Internally, Manulife has reportedly piloted GenAI “copilot” tools for employees, such as Microsoft 365 Copilot integrated with its internal knowledge bases. These tools help staff quickly draft emails, summarize lengthy policy documents, generate code for data analytics, and retrieve information from decades of archived records. For a global firm with thousands of employees, such productivity gains translate into significant time savings and more consistent client communications.

AI quickly extracts key data from medical reports and invoices. manulife genai tools

Automating "drudge work" to free up cognitive space. summarize lengthy policy documents