Read Communicating Well: A Fundamental Toolkit Online -

Let’s start with a uncomfortable truth:

"I am worried our client won't read this. I need reassurance about readability." read communicating well: a fundamental toolkit online

"Good catch. I chose it for brand guidelines, but legibility is key. Let me test a darker shade." Let’s start with a uncomfortable truth: "I am

Before you hit send on a difficult message, run it through this filter. Before you react to a difficult message, run them through it. a Slack message

Before you reply to an email, a Slack message, or a heated tweet, assume the author is

If you constantly see passive-aggression, you might be reading with anxiety. If you see laziness, you might be burned out. If you see clarity, you are likely well-rested.