An operating model outlining six key activities (Plan, Improve, Engage, Design & Transition, Obtain/Build, Deliver & Support).

The SVS describes how all the components and activities of an organization work together to create value. It includes:

Marco stared at the napkin. "So... stop guessing. Follow the system."

Within a month, Daily Bread didn't just survive—it thrived. The line was efficient. The new "Classic Butter Muffin" beat the cafe's rainbow version. And when the oven broke again, the repair partner was already scheduled.