: The device may have been encrypted before the policy to "backup to Azure AD" was enabled in Group Policy or Intune.
This guide explains how both users and IT administrators can locate these critical 48-digit keys across various Microsoft portals. How Users Can Find Their Own Recovery Key azure ad bitlocker recovery key
Finding a BitLocker recovery key in Azure AD (now Microsoft Entra ID) depends on whether you are an end-user or an IT administrator. For End-Users : The device may have been encrypted before
Under the device's , select BitLocker keys (Preview) to view and copy the recovery key. azure ad bitlocker recovery key