Before sending the report, go to the Gear icon → Reconcile → History . If you have force-entered a reconciliation (bypassing a mismatch), that is often the source of your Trial Balance pain.
In QuickBooks Online Accountant specifically, there is a toggle to view the "Working Trial Balance." This allows you to see the unadjusted balance, the adjusting journal entries made, and the final adjusted balance side-by-side.
: It acts as a summary of all financial transactions, providing a snapshot of your company's financial health.