Hsbc Secure Key Not Working

The device will show "bAtt 2" (2 months left), "bAtt 1" (1 month left), or "bAtt 0" (needs replacement).

If you are using the app and cannot generate a code, try these steps: Secure Key | Digital Secure App - HSBC UK hsbc secure key not working

: You cannot replace the battery yourself. You must order a new device by calling HSBC or visiting a branch. Alternatively, you can switch to the Digital Secure Key on your smartphone. The device will show "bAtt 2" (2 months

: If you see "bAtt 2", "bAtt 1", or "bAtt 0" on the screen, your battery is dying. "bAtt 1" (1 month left)

The battery is likely dead. Solution: Unfortunately, the batteries in HSBC Physical Secure Keys cannot be replaced or recharged.