The BVG is famous globally for its "Wir sind eins" (We are one) marketing campaign, which ironically embraced the system’s flaws with self-deprecating humor. This creates a unique psychological environment for the complainant. We feel a strange kinship with the BVG, which makes their failures feel like a personal betrayal.
Für direkte Rückfragen erreichen Sie den Kundenservice unter der Nummer 030 19449 zum regulären Festnetztarif. bvg beschwerde
Here’s what happened:
So I went home and filed a Beschwerde via the BVG website. It took 5 minutes. You need: The BVG is famous globally for its "Wir