: Use short, simple language. Long explanations increase confusion and can lead to high error rates in automated systems.
[3] Ouyang, L., et al. (2022). Training language models to follow instructions with human feedback. Advances in Neural Information Processing Systems , 35, 27730-27744. chat scripts
Classic chat scripts fall into three categories: : Use short, simple language
Creating a script that feels human—even when it's automated—is an art form. Here are key steps to follow: : Use short
: The core information delivery, often using storytelling or structured data.