They ordered pizza that night. No celery required.
Find the offset wrench (hex key) that came with the unit. If you lost it, a standard 1/4-inch Allen wrench usually works.
Before you call a plumber and shell out for a service fee, you can likely fix the issue yourself. Most disposal clogs are caused by simple jams or accumulated sludge. Here is your comprehensive guide to safely and effectively unclogging your garbage disposal. Safety First: The Golden Rule
Prevention is the best cure. To avoid a repeat performance, keep these "disposal killers" out of your sink: