: If emails are still disappearing, check your Rules or Sweep settings. You may have a rule active that automatically deletes or moves emails from that specific sender.

Before we begin, it is important to note that Microsoft migrated all Hotmail accounts to the Outlook.com interface years ago. Even if your email address still ends in @hotmail.com , you are using the Outlook web interface.

If you see an email from a blocked sender in your Junk folder:

By following these steps, you can restore communication with any previously blocked contact in Hotmail/Outlook.com.